The Vic Payment Methods | Secure Fast Deposits and Withdrawals

# The Vic Payment Methods The Vic accepts deposits and withdrawals through payment methods listed on its website. You can only withdraw available funds to a payment method you've previously used to deposit money. The Vic does not charge fees on withdrawals, though your bank or payment provider may apply charges. All depsoits and withdrawals must be made in your own name. You cannot deposit using credit cards or credit-enabled services like PayPal or Apple Pay. ## Deposit Methods You can deposit funds to your account using payment methods displayed on The Vic's website. The payment method must be registered in your own name. If the name on your payment method does not match your account name, your account may be suspended and additional identification documents may be requested. The Vic does not offer credit. You cannot fund your account using a credit card, including credit cards linked to online payment services such as PayPal, Apple Pay, Google Pay, or similar providers. Before depositing, check with your bank or financial institution regarding any fees they may charge. The Vic accepts no responsibility for charges applied by third parties. ## Withdrawal Methods You can withdraw funds from your account up to your current available balance, provided that: - All deposits to your account have cleared and have not been charged back, reversed, or cancelled - The Vic has completed its verification checks to its reasonable satisfaction - No legal or regulatory requirement prevents payment, and no regulator has instructed The Vic to withhold funds - No investigation is ongoing into errors, malfunctions, interruptions, or suspected prohibited conduct involving your account For some payment methods, The Vic may not be able to refund funds. In these cases, funds will be paid to another registered refundable payment method. Visa debit cards and third-party payment processing websites may impose withdrawal limits. Contact Customer Services if you wish to withdraw amounts exceeding these limits. ## Payment Method Management You can only remove a payment method from your account if the net deposit balance (deposits minus withdrawals) across all payment methods is zero or less. If you no longer have access to a payment method that holds net deposits, contact Customer Services for appropriate security checks. The Vic may require additional documentation confirming the payment method is no longer active before removal. ## Fees The Vic never charges fees on withdrawals. Bank transfers can only be made to an account in your name held in a Permitted Jurisdiction (the United Kingdom, Republic of Ireland, Channel Islands, Isle of Man, or Gibraltar). For first-time bank transfers, The Vic will require a statement showing your name, address, sort code, and account number. Always check with your bank, financial institution, and payment service provider about fees they may apply to deposits or withdrawals. ## Account Funds and Protection Interest is not payable on account balances. You are responsible for reporting or declaring any withdrawn funds, including winnings, if required by local tax or other authorities. The Vic is a subsidiary of The Rank Group Plc, listed on the London Stock Exchange. Funds equal to active customer balances are held in a designated bank account separate from business accounts. These funds are held in trust for customers to enable withdrawals or wagers on the website. This segregation meets the Gambling Commission's medium level of protection requirements, though there is no absolute guarantee that all funds will be repaid in the event of insolvency. ## Verification Requirements The Vic may request information and documentation to verify your age, identity, address, location, and financial circumstances. This includes verifying the source of funds you deposit. Required documentation may include your passport, driving licence, national identity card, utility bills, bank statements, or photographs of identification documents. The Vic will suspend or place limits on your account while conducting verification checks. You will not be able to make withdrawals until verification checks are successfully completed. Any delays in providing requested information may delay fund withdrawals. If verification checks reveal false information or documentation or if you fail to provide requested documents, The Vic may close your account. ## Dormant Accounts Accounts are classified as dormant if you do not log in for 12 months or more. If your account has a positive balance, The Vic will attempt to contact you at least 30 days before your account becomes dormant. You can reactivate a dormant account by logging in at any time. Funds in dormant accounts receive the same level of protection as those in active accounts. No funds are deducted while your account is dormant, and your consumer rights are not affected by dormant status. ## Prohibited Payment Activities You must not make or attempt to make chargebacks, or deny or reverse any payment you have made. You will reimburse The Vic for any chargebacks, denials, or reversals of payments and any resulting losses. If The Vic is notified of or becomes aware of suspected or fraudulent payment activity, or any other fraudulent activity, it will suspend or close your account, reverse any withdrawal made, recover losses, and forfeit any winnings attributable to such activity. All deposits and withdrawals must be made in good faith for the purposes of the Services.